Infographic: Navigating Ecommerce Channels

Navigating Ecommerce Channels

For online retailers, navigating the many channels of ecommerce can be a challenging feat, especially with the consumer’s path to online purchase becoming one without borders. According to ChannelAdvisor’s new Multichannel Ecommerce Study of online retailers, 90 percent of retailers surveyed are selling on marketplaces. The survey of more than 200 retailers in the US and UK identifies the strategies retailers are using to optimize their online sales on their voyage to success. [Read more]

Infographic: The Future of Retail

Future of Retail

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Small Business Social Media Trends

Small Business Social Media Trends

Social media can help indie retailers reach current and potential customers. 59 percent of consumers see social media active companies as more approachable and 64 percent of users want companies to use it to answer their questions. Here are social media trends that were on the rise in 2013 and how they can help your small business in 2014. [Read more]

10 Customer Service Trends to Watch in 2014

10 Customer Service Trends to Watch in 2014

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Shopping Behaviors and Their Impact On Retail

Shopping Behaviors and Their Impact On Retail

Research demonstrates that digital content is the most powerful influence in buying decisions. This fourth annual study by Cisco Consulting Services examines technology-based shopping behaviors and their impact on the retail industry. [Read more]

New Credit Card Rules on Jan. 1: Are You Ready?


The 2012 Holiday Shopper Unwrapped [infographic]

holiday shopper

How Santa’s helpers are spending their time and money online versus in-store. [Read more]

Gift Cards Most Popular Present for 2012 Holidays [infographic]


Nearly 60 percent of consumers say they would like to receive gift cards this holiday season. [Read more]

Facebook Trifecta [Podcast] [Infographic]

snapretail infographic facebook

SnapRetail’s guidelines for retailers looking to be resources for their customers as well as to get more engagement on their pages. [Read more]

Small Luxury Goods Entice Shoppers [infographic]

luxury goods survey

Retailers can build loyalty by offering a strategic selection of smaller ticket items among their products. [Read more]